SASSA Contact Details

In the kingdom of South African social security services SASSA is playing a pivotal role by helping vulnerable people and communities. Well organized communication is essential for trouble free payment and it will be for those who need this. Sometimes the SASSA system could be confusing and overwhelming mostly for first time applicants and for those who are facing difficulties in accessing their grants on time. 

You will get a complete guide here with all compulsory information about SASSA contact details.

Navigating SASSA

Here is a brief information about SASSA contact details to let you know that this way you can reach SASSA for your SASSA status queries;

SASSA Email Address

In order to meet your queries about your grant you can access SASSA through their official email. [email protected]

People who search for SASSA email address for 350 grants can also access SASSA through this to get assistance about their grants and about issues they are facing.

SASSA Toll-Free Number

If you need some kind of assistance from SASSA you can access them through their SASSA contact number which is;

0800 60 10 11

This free-toll number is always reachable 24/7 and you can have a conversation with SASSA official assistant where they can assist you regarding your SASSA queries which may include;

  • Your application status
  • Your payment information of grant
  • If your card is stolen or lost you can report
  • Telling about technical issues of SASSA website
  • Common queries about SASSA services and schemes

SASSA Head Office Contact Number

If you are facing some kind of issues regarding your application and after reporting the issue you are unable to get any kind of response from SASSA you can simply contact the SASSA head office in order to meet your queries. You can contact on sassa contact number which is;

012 400 2322

You can also visit SASSA head office in person by following the address;

Address: SASSA House

501 prodinsa building, Cnr beatrix and pretorius street, pretoria Postal Code:private bag X55662, Arcadia, pretoria, 0083

SASSA Official Website

In order to meet your queries you can simply go through SASSA website;

SASSA website will serves you with all information that you needed as well as with some additional resources which may include;

  • Application process for grants
  • Updates about SASSA lead
  • SASSA number to call their regional offices
  • SASSA status check process and online application details
  • Information about SRD queries and covid-19 applications

SASSA Social media Contacts

SASSA is playing a pivotal role by communicating with beneficiaries through their social media accounts. Such as Twitter (X), facebook, instagram. These platforms are providing all necessary information to recipients and notify them with all updates. These include;

  • Real time updates and statements
  • You can get helpful information from these 
  • You can directly communicate with SASSA
  • These are the platforms where you can share your feedbacks and concerns

SASSA mostly post about their regional and head office address and details on their social media accounts.


SASSA Twitter

In order to get up to dated information from SASSA you can reach them through their official SASSA X account. Which is;


SASSA Facebook:

You can get updated news about SASSA from their facebook account which is;

“SASSA News”

Remember when you ask for a grant query through a social media account you must include your ID number this way SASSA would be able to recognize you.

SASSA contact details Regional Offices:

Eastern Cape:

  • Postcode:private Bag X9001, Chiselhurst, East London, 5200
  • Address: BKB Building, cnr fitzpatrick and Merino road, Quigney East London
  • Phone: 043 707 6300
  • Email: [email protected]
  • Manager: Mr Zanoxolo Mpeta


  • Postcode: Private Bag X120, Marshalltown, 2107
  • Address: 28 Harrison Street, Johannesburg, 2000
  • Phone: 011 241 8320
  • Email: [email protected] 
  • Manager: Mr Themba Matlou


  • Postcode: Private Bag X11230, Nelspruit, 1200
  • Address: 18 Ferreira Street, Nelspruit, 1200
  • Phone: 013 754 9446
  • Email: [email protected]
  • Manager: Mr Themba Matlou

Northern Cape:

  • PostCode: Private Bag X6011, KIMBERLEY, 8300
  • Address: Du Toitspan Building, 95-97 Du Toitspan Road, KIMBERLEY, 8301
  • Phone: 053 802 4900
  • Email: [email protected]
  • Manager: Mr Bandile Maqetuka

Limpopo Offices:

  • PostCode: Private Bag X9677, polokwane, 0700
  • Address: 43 Landros, Mare Street, polokwane, 0699 
  • Phone: 015 291 7509
  • Email: [email protected]
  • Manager: Ms Zodwa Mvulane

Kwazulu Natal

  • PostCode: Private Bag X9146, pietermaritzburg, 3201
  • Address: 1 Bank Street, pietermaritzburg, 3201
  • Phone: 033 846 3400
  • Email: [email protected]
  • Manager: Mr Themba Matlou

Free State:

  • PostCode: Private Bag X20553, Bloemfontein, 9300
  • Address: African Life Building, 75 Andrew Street, Bloemfontein
  • Phone: 051 410 8339
  • Email: [email protected]

Western Cape:

  • PostCode: Private Bag X9189, Cape Town, 8000
  • Address: Golden Acre, Adderley Street, Cape Town, 8000
  • Phone: 021 469 0235
  • Email: [email protected]

North West:

  • PostCode: Private Bag X44, Mmabatho
  • Address: SASSA House, University Drive, Mmabatho, 2735
  • Phone: 018 388 4006
  • Email: [email protected]

Local Offices:

  • Generally working hours are Monday to Friday from 7:30am to 4:30pm.
  • Office is closed on weekends and public holidays

Regional variations may be possible that some offices will open on saturday but SASSA working hours on saturday will be different and offering limited services regarding application.


This Contact details map is gonna help you to start your journey with SASSA smoothly. This visual representation of SASSA contact details will make your journey easier and you can confidently contact SASSA for their support and services. Remember to confirm all information and queries by accessing SASSA through their official channels and let effective communication serve as a bridge toward a secure future.

Read Also : SASSA eForms


You can access SASSA through their SASSA contact number which is;

0800 60 10 11

There are different methods for SASSA Status Check and contacting them if you need;

Check your SASSA status via SASSA status website:

Yes, you can check your SASSA status by using

 or calling on the SASSA toll free contact number for srd:

 0800 60 10 11

Furthur Data-free Methods

There are some more convenient ways to check your SASSA status query data free from sassa apps.

You can use SASSA SRD whatsapp number to check your SASSA status. SRD whatsapp number 2023 is:

“082 046 8553” Save this number and provide them your ID via message to know your srd queries.

  • You can use SRD facebook account to check your status data free
  • You can use SRD Twitter “X” in order to meet your queries.
  • You can also get details about SASSA and application data free by contacting them through their SRD hotline number; 0800 60 10 11 this srd landline number serves you 24/7.

Unfortunately, there is no specific email address for the SRD application. You can read the complete sassa appeal process at our website. After knowing your region you can visit your nearest office to get an SRD email address.

Here are some convenient ways to contact R350

We have designed these FAQs in the aim that you can meet your queries about SASSA contact details. Hope you will find them helpful and you can also share with those who are in need and are unable to find answers to their queries. 

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