SASSA Change Phone number
After confirming your identification, the South African Social Security Agency (SASSA) provides simple offline and online ways to modify your phone number for an SRD award. This tutorial will provide you all the instructions you need to update your contact information if you are an SASSA SRD Grant holder and you are unable to access your previous phone number for whatever reason.
Since your registered phone number is where you receive alerts of your grant changes and payment dates, having a current phone number is required for the SRD award. Your grant payments will stop if you misplace that number since you won’t be able to get updates on your SASSA award. Therefore, in order to prevent any delays in your grant payments, it is crucial that you notify the SASSA as soon as possible and change Sassa phone number and update SASSSA Banking details.
Reasons to SASSA Change phone number
There might be a variety of reasons why you should update your Sassa contact details, including:
Of course, there may be other causes as well, but these are the most frequent ones. You should update your contact information on the SASSA portal as soon as possible if any of the aforementioned reasons call for a change SASSA phone number. Failure to do so might result in missed notifications from SASSA and a delay in award payments.
SASSA Change phone number process
There are several ways to modify your SRD phone number details. We will discuss all the ways to update your SASSA SRD phone number
SASSA Website
To update the phone number with SASSA visit their website: https://srd.sassa.gov.za/sc19/status
ID number
Enter your 13 digit south african ID number in the field allocated for this. Carefully enter the ID number without any spaces in between.
Application ID
Enter your 6 digit Application ID number in the field specifically allocated for this. Carefully enter it to avoid spaces in between numbers.
Submit
Once you have done entering ID number and application ID click submit to proceed.
Update contact details
You’ll see a lot of options on the next page. Locate “update contact details”.Click on it to proceed with updating phone number with SASSA.
New phone number
In the available field add your phone number. Enter it carefully and add the correct country code (082 for South Africa)
Save the update:
After updating your phone number in the section click on the save button to complete the update process.
OTP:
After saving the new updated phone number you’ll get the OTP on your updated phone number. Enter this in the field provided “Enter OTP”
Verify Pin:
Click verify pin after entering your one time pin (OTP)
Update successful:
When the verification is done you’ll get a confirmation message.
Call SASSA
Contact on whatsapp
Visit SASSA office
You may locate the closest SASSA office and pay them a visit. It is imperative that you bring identification papers, since SASSA agents may request that you provide them for validation. When the staff has confirmed your identification, your phone number will be changed.
Please be aware that it may take some time to complete either way. You will have to wait longer if you use the call center calling technique because many people phone with questions and the agents are frequently busy.
It takes time to visit the SASSA office because there are always big lines and you have to wait for your turn.
ALSO READ: SASSA Card Expiry Date
Importance of updating phone number with SASSA
Smooth communication:
Sassa communicates important updates through the phone number. If your provided phone number is updated, you’ll not miss critical information and receive grants on time.
Risk of fraud:
Any suspicious activity or changes in your account will give you an alert on your phone number so you can take immediate action.
Transparency and accountability:
Being transparent is essential for building trust with SASSA so that’s how you can avoid any problems and get your payouts on time.
Conclusion:
It is very crucial to update your contact details for SRD Grant if you want to get your grant on time. I have tried to explain the process of changing the SASSA Phone number as easy as possible. By following any of the above procedure you can easily update your phone details. If you want to check you sassa status through sassa apps read our another thorough guide on the process.
Read also: SASSA bank verification pending.